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- We will take returns on merchandise provided they are unused, undamaged, and in their original packaging. We will not take returns on special order items or discontinued items. A return authorization number must be obtained from C R Hill Company or Michigan Jewelers. This number must be placed on the outside of the package (next to label is best). Returns must be sent back within 14 days of receiving the return authorization number. Returns must be placed in a sturdy carton or box. Returns without an authorization number will be refused. The returns should include a copy of the invoice of sale and a note of explanation. All shipping and insurance costs are the customer's responsibility. Returns made within thirty (30) days may be returned for credit toward future purchases. Returns made after thirty (30) days will incur a 20% restocking fee. No returns will be accepted after ninety (90) days.